Hello Regulars
The loyalty card your customers can't leave at home.
It sits in your customer's Apple or Google Wallet. No customer apps, passwords or hassle. Your staff scan the card and tap once to add a stamp or redeem a reward. No expensive scanners to buy, no till integration - it's as simple as it gets.
- Stamps
- 3 of 8
- Reward
- Free coffee
- Visits left
- 7
- Each visit
- One class
- Spend
- $240 of $300
- Reward
- $10 off your next shop
- Offer
- Free doughnut
- Valid until
- 31 January 2027
Don't take our word for it. Put one in your pocket.
This is a real Hello Regulars card, for a café that doesn't exist. It takes about fifteen seconds to add, and it behaves exactly like one of yours would - because joining like this is exactly what your customers will do.
Scan the QR code with your phone's camera. The card goes straight into that phone's wallet - so it needs a phone, not a computer.
You're on your phone, so it's one tap:
Creating a card is easy. Here's an example.
Setting up is three steps, and the first is designing your card. Below is an example of the admin portal's new-card form - the same four kinds of card, the questions that shape the card, and every one of the stamp styles - wired to a live preview. Fill it in and watch the card keep up. Your colours and logo come later, on the admin portal's Appearance page.
That took you about thirty seconds. The real thing takes about five minutes - and the whole setup stays under thirty, because there are only two more steps.
Your customers already have the app. It's called Wallet.
This is a real Apple Wallet and Google Wallet card - not a web page, app or screenshot dressed up as one, and not a phone number your staff look up. It sits right next to their credit cards, their boarding passes and their concert tickets. It updates itself the moment you add a stamp. And when you send a notification, it lands on their lock screen.
Say something. It lands on their lock screen.
Send a message to everyone holding one of your cards - up to once a day, so it stays worth reading. It arrives on their lock screen, next to the messages from people they know.
Who it's for
- Cafés
- Barbers
- Gyms
- Lunch bars
- Yoga studios
- Bakeries
- Butchers
- Greengrocers
- Delis
- Pet stores
- Ice cream shops
- Smoothie bars
- Pilates studios
- Driving ranges
- Wellness studios
- Anywhere people come back
If you'd like your regulars in more often, this is for you. One shop, one subscription. New to the idea? Start with our plain-English guide to digital punch cards.
$19 a month. Including GST.
NZ$19 /month, incl GST
That's the price. There's no bigger plan to upgrade to, no setup fee, and nothing extra per customer. No contracts, either - it's month to month, and you can cancel at any time from your admin portal.
Thirty days free. No credit card.
Try the whole thing for a month - no credit card required. Design your card, pair a phone as the scanner, and run it with a few regulars, or friends and family, before the wider world sees it. If you want to keep going, add a credit card then. If you don't, it simply stops - we'll email you three days before, and your customers' cards stay exactly as they are.
If you're past the trial and it isn't working for you, email me and I'll refund your last month.
Questions
Do my customers need to download an app?
No. The card goes into Apple Wallet or Google Wallet, which is already on their phone.
What do my staff actually do?
Open the scanner on the counter phone or tablet, scan the customer's card, tap once. There's nothing else to learn.
What if a customer gets a new phone?
Usually nothing happens at all - the card comes across with everything else when they set up the new phone. If it doesn't, they scan your QR code at the counter, enter the email address they signed up with, and their card is restored with the same stamps and the same visits remaining. Nothing is lost either way.
Do I need a new till, or any other hardware?
None at all. There is no till hardware and nothing to install on your POS. All you need is a phone or tablet - an old one kept permanently at the counter, or your staff's own devices, whichever suits you. If it's a reasonably recent iPhone, iPad or Android, it will do the job.
Does it connect to my POS?
No - on purpose. Till integration is what makes most loyalty products slow to set up and fragile once they're running. Skipping it is why this one sets up fast and can't break mid-service. If you need till integration, this isn't your product.
How many devices can my staff use?
As many as you like, at no extra cost. Pair the counter tablet, the till phone, the manager's phone - every device sees the same cards and the same customers, and you can sign them all out from the admin portal if a phone goes missing or someone leaves.
My café has multiple locations - will this work across them?
Yes. Each location runs on its own subscription - its own cards, its own branding, its own reporting - and each one can pair as many devices as it needs. The one thing it won't do yet is pool reporting from every site into a single dashboard.
Can rewards be based on how much someone spends?
Yes - that's the spend card. Staff tap rounded amounts at the counter - $5, $10, $20, $50, $100 - the tally builds across visits, and when it reaches your target the reward unlocks on the customer's pass. Still no till integration: it stays out of your till entirely, your staff just tap the amount the way they'd add a stamp.
Do I need an Apple Developer account?
No - we hold the Apple certificate, so you never deal with Apple at all. Some competitors make you set this up yourself.
What if my customers aren't very tech-savvy?
They point their camera at a code, type their email address, and tap once. There's no app to install and no password to create. They can add their first name if they'd like your staff to greet them by it, but they don't have to.
How long does setup take?
Making the card takes about five minutes, and most shops are taking stamps the same morning.
Can I have more than one card?
Yes - a coffee card and a lunch card, say. Messages go to one card's holders at a time, so nobody gets the same thing twice.
Can I cancel?
Any time, from your business's admin portal. It's month to month.
Who owns the customer data?
You do - download it as a spreadsheet any time. We don't sell it and we never market to your customers. Anyone who ticked the marketing box and confirmed their email address is marked in the export, so you know exactly who you may email.
What if it doesn't work for my shop?
Cancel inside the 30 days and you pay nothing. After that, email me and I'll refund your last month.
Who's behind this
I'm Chris. I built Hello Regulars in Christchurch after watching local cafés and shops cycle through various loyalty programs that never fully worked for the shop or their customers. Customers don't enjoy shouting their phone number out in a busy and noisy café, downloading and setting up special apps for their local bar or restaurant, or keeping a cardboard card on them every day.
Hello Regulars was built with all this in mind. No more paper cards, customer facing apps or phone numbers.
Questions? Email and you'll receive a direct response from me, not a bot or ticket queue.
- Chris